About Warm Housing UK

About Us

At Warm Housing UK, we’re more than just an organisation—we’re a movement dedicated to empowering tenants and creating lasting change in communities across the UK. Our mission is simple: to ensure that no one is left in the cold when it comes to understanding and accessing their rights, resources, and support systems.

Who We Are

Warm Housing UK is a not-for-profit organisation founded to address the pressing issues faced by tenants in social housing. With the ongoing cost of living crisis and escalating energy bills, millions of families are struggling to make ends meet while enduring poor living conditions.

Backed by Consumer Reclaim, a trusted claims management company, Warm Housing UK stands as a beacon of hope for those seeking clarity, assistance, and solutions. We combine our expertise with empathy to ensure every tenant feels supported and informed.

Our Mission

To bridge the gap between tenants and the resources available to them.

Our mission is to bridge the gap between tenants and the resources available to them. Whether it’s navigating housing disrepair claims, accessing energy grants, or learning about government-backed financial assistance, we’re here to make the process as straightforward and stress-free as possible.

We want to see no more serious illnesses  as a result of homes that are riddled with damp and pest infestations. We believe that all social housing tenants have an entitlement to live in comfortable warm and dry homes for themselves and their families to enjoy. Nearly 7 million UK households are in fuel poverty, they spend at least 15% of their income on keeping their homes warm.

We believe in:

  • Transparency: Providing clear, unbiased guidance to empower tenants.
  • Empathy: Listening to and understanding the unique challenges tenants face.
  • Action: Delivering real solutions that improve lives and strengthen communities.